Services
Let’s work together to improve the speed and quality of your reviews
What We Do
We take a holistic approach to making you successful. From configuring your first project, to advising on a complex research protocol, to training your team and answering support questions, we are here to ensure you are successful from day one. So what do our customers think about our approach? They have given us a 92% CSAT rating.
Launch
Our Launch program will help you quickly realize the gains that led you to select DistillerSR. A solution engineer will help set up your account and configure a project to align with your organization’s workflow. The result: Faster implementation, time and money saved, and an accelerated path to leveraging the full potential of DistillerSR.
What’s included in Launch
Kickoff
Discovery
Configuration
Assessments
Training
Professional Services
DistillerSR has almost limitless configuration options; it works the way you do. Our experienced solution engineers will help you find the best options for your unique needs. Think of it as an additional boost to help you get the most out of DistillerSR.
Configure
Workflows to ensure they align with your requirements.
Import
References, leverage AI, deduplication with best practices in mind.
Create
Forms, templates, and reports to build a repeatable, scalable process.
Tune-Up
Analyze set up and suggest changes for increased efficiency.
Assessments
Literature search methodology assessment, training and mentoring.
Training and Certification
DistillerSR Learn
DistillerSR Learn is an online platform that allows you to access training on your schedule and learn at your pace. Self-paced eLearning courses are broken down into one-to-five minute digestible lessons allowing you to learn and practice. DistillerSR Learn is ideal to onboard new team members for established DistillerSR customers or for distributed teams where scheduling instructor-led training is an issue.
Fast Access
Get immediate access to training as soon as you become a user.
On your Schedule
Learn when you have time, whether you have 10 minutes or an hour.
At Your Pace
Short two/three-minute lessons allow you to learn and then practice.
Basics
$75/person
A comprehensive look at DistillerSR’s core functionality where you will learn how to create projects, assign users (if needed), review literature, and extract critical information.
A must for new DistillerSR users, as well as any users who would like to refresh their introductory knowledge.
Admin Tools
$75/person
Gives you the tools to ensure your DistillerSR projects run smoothly and efficiently.
A must for those who have taken the Basics course (or have experience using and configuring DistillerSR), and who are (or will be) administering DistillerSR accounts or projects.
Standard Project Reports
$75/person
A comprehensive look at DistillerSR’s suite of real-time reports that help track references, reviewer performance, and consistency.
Designed for DistillerSR administrators and users who will be leveraging Standard Project Reports for their projects.
Datarama
$75/person
A comprehensive look at DistillerSR’s Datarama reporting tool, where you will learn how to configure, run, save, and schedule Datarama reports to efficiently report on your literature review data.
Designed for DistillerSR users who will be configuring, running, saving, and scheduling Datarama reports for literature reviews.
Introduction to AI Tools
$75/person
Looks at the components of the AI Tools menu available to all customers (Re-Rank, AI Screening, and Check for Screening Errors) so you can produce better results.
Will benefit Admins and users who want to use AI Tools to help save time and effort in their projects and produce better results.
Coming Soon
AI Classifiers
$75/person
Looks at how you can leverage classifiers to help automate and optimize your literature review screening using AI.
Will benefit Account Admins and users overseeing AI Classifiers to help automate and optimize their literature review screening.
Advanced Workflow Configuration
$75/person
Introduces advanced form, workflow, and reference tools to help you get the most out of your DistillerSR subscriptions. Users who have taken the Basics course and would like to learn more about configuration will benefit most from this course.
CuratorCR
$75/person
Learn all about CuratorCR, which helps you simplify data reuse and easily find, view, validate, and reuse data (including PDFs) collected across DistillerSR reviews and teams. This training is critical for DistillerSR users configuring or maintaining CuratorCR for their team or organization.
Introduction to Systematic Reviews
$39.99/person
Provides an overview of Systematic Review methodology; detailing the activities undertaken by project members at each stage of the review process, and aspects where DistillerSR and CuratorCR can be harnessed to save time, costs, and mental effort.
Perfect for those who are new to undertaking Systematic Reviews, or who want to learn how features of DistillerSR and CuratorCR align with the Systematic Review process.
Undertaking Literature Review Searches
$39.99/person
Introduces and explores techniques related to developing a suitable search strategy for your literature review, and its successful implementation.
Will benefit those who are new to searching for information via scholarly databases, or those who would like to refresh their skills.
* Certification exams have an extra fee for DistillerSR Learn courses.
Already have a DSR Learn account?
Instructor Led Training
DistillerSR offers instructor-led courses to deliver synchronous learning to teams and individuals. Whether you’re an expert or just starting out, our expert Training Specialists will help get you to where you need to be.
Basics
$300/person
A comprehensive look at DistillerSR’s core functionality where you will learn how to create projects, assign users (if needed), review literature, and extract critical information.
A must for new DistillerSR users, as well as any users who would like to refresh their introductory knowledge.
Admin Tools
$300/person
Gives you the tools to ensure your DistillerSR projects run smoothly and efficiently.
A must for those who have taken the Basics course (or have experience using and configuring DistillerSR), and who are (or will be) administering DistillerSR accounts or projects.
Standard Project Reports
$300/person
A comprehensive look at DistillerSR’s suite of real-time reports that help track references, reviewer performance, and consistency.
Designed for DistillerSR administrators and users who will be leveraging Standard Project Reports for their projects.
Datarama
$300/person
A comprehensive look at DistillerSR’s Datarama reporting tool, where you will learn how to configure, run, save, and schedule Datarama reports to efficiently report on your literature review data.
Designed for DistillerSR users who will be configuring, running, saving, and scheduling Datarama reports for literature reviews.
Introduction to AI Tools
$300/person
Looks at the components of the AI Tools menu available to all customers (Re-Rank, AI Screening, and Check for Screening Errors) so you can produce better results.
Will benefit Admins and users who want to use AI Tools to help save time and effort in their projects and produce better results.
Coming Soon
AI Classifiers
$300/person
Looks at how you can leverage classifiers to help automate and optimize your literature review screening using AI.
Will benefit Account Admins and users overseeing AI Classifiers to help automate and optimize their literature review screening.
Advanced Workflow Configuration
$300/person
Introduces advanced form, workflow, and reference tools to help you get the most out of your DistillerSR subscriptions. Users who have taken the Basics course and would like to learn more about configuration will benefit most from this course.
CuratorCR
$220/person
Learn all about CuratorCR, which helps you simplify data reuse and easily find, view, validate, and reuse data (including PDFs) collected across DistillerSR reviews and teams. This training is critical for DistillerSR users configuring or maintaining CuratorCR for their team or organization.
* The fee for the corresponding certification exam is included in the Instructor-led course.
Customer Support
Options:
Help Center
User Guide
Live Chat
