Services
Let’s work together to improve the speed and quality of your reviews
What We Do
We take a holistic approach to making you successful. From configuring your first project, to advising on a complex research protocol, to training your team and answering support questions, we are here to ensure you are successful from day one. So what do our customers think about our approach? They have given us a 92% CSAT rating.
Launch
Our Launch program will help you quickly realize the gains that led you to select DistillerSR. A solution engineer will help set up your account and configure a project to align with your organization’s workflow. The result: Faster implementation, time and money saved, and an accelerated path to leveraging the full potential of DistillerSR.
What’s included in Launch
Kickoff
Discovery
Configuration
Training
Professional Services
DistillerSR has almost limitless configuration options; it works the way you do. Our experienced solution engineers will help you find the best options for your unique needs. Think of it as an additional boost to help you get the most out of DistillerSR.
Configure
Workflows to ensure they align with your requirements.
Create
Forms, templates, and reports to build a repeatable, scalable process.
Import
References, leverage AI, deduplication with best practices in mind.
Tune-Up
Analyze set up and suggest changes for increased efficiency.
Training and Certification
DistillerSR Learn
DistillerSR Learn is an online platform that allows you to access training on your schedule and learn at your pace. Self-paced eLearning courses are broken down into one-to-five minute digestible lessons allowing you to learn and practice. DistillerSR Learn is ideal to onboard new team members for established DistillerSR customers or for distributed teams where scheduling instructor-led training is an issue.
Fast Access
On your Schedule
At Your Pace
Basics
$75/person
An essential look at DistillerSR’s core functionality, where you will learn how to create projects, configure workflows, review references, and extract critical information. A must for new DistillerSR users.
Admin Tools
$75/person
Gives you the tools to ensure your DistillerSR projects run smoothly and efficiently. A must for new or existing Account and Project Administrators.
Reports
$75/person
An in-depth look at DistillerSR’s reporting capabilities, including Datarama and Standard Project Reports.
AI Tools
$75/person
Explores the AI Tools menu and the different ways you can leverage those tools to help make your reviews more efficient and less prone to error.
Coming Soon
Advance Workflow Configuration
$75/person
Introduces advanced form, workflow, and reference tools to help you get the most out of your DistillerSR subscriptions.
Coming Soon
CuratorCR
$75/person
Introduces CuratorCR to help you simplify data reuse and easily find, view, validate, and reuse data ( including PDFs) collected across DistillerSR reviews and teams.
* Certification exams have an extra fee for DistillerSR Learn courses.
Instructor Led Training
DistillerSR offers instructor-led courses to deliver synchronous learning to teams and individuals. Whether you’re an expert or just starting out, our expert Training Specialists will help get you to where you need to be.
Basics
$300/person
An essential look at DistillerSR’s core functionality, where you will learn how to create projects, configure workflows, review references, and extract critical information. A must for new DistillerSR users.
Admin Tools
$300/person
Gives you the tools to ensure your DistillerSR projects run smoothly and efficiently. A must for new or existing Account and Project Administrators.
Reports
$400/person
An in-depth look at DistillerSR’s reporting capabilities, including Datarama and Standard Project Reports.
AI Tools
$400/person
Explores the AI Tools menu and the different ways you can leverage those tools to help make your reviews more efficient and less prone to error.
Coming Soon
Advance Workflow Configuration
$300/person
Introduces advanced form, workflow, and reference tools to help you get the most out of your DistillerSR subscriptions.
Coming Soon
CuratorCR
$220/person
Introduces CuratorCR to help you simplify data reuse and easily find, view, validate, and reuse data ( including PDFs) collected across DistillerSR reviews and teams.
(coming soon)
* The fee for the corresponding certification exam is included in the Instructor-led course.
Customer Support
Options:
Help Center
User Guide
Live Chat
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